Airpods pro not connecting. HELP

So after I connected my AirPods pro to the Asus computer (and later disconnected and removed them) it won't connect to my iPhone. It shows that my AirPods are not verified and it happened straight after using it with the computer. They are genuine actually and worked this whole time perfectly.

Tried to "restart" AirPods, and tried to connect, but nothing is helping.

Posted on Nov 21, 2022 02:48 AM

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1 reply

Nov 22, 2022 05:14 PM in response to gbrls

Hi gbrls,


Welcome to Apple Support Communities. It sounds like you've tried some great steps and we noticed that you reviewed If your AirPods won't connect - Apple Support which is the best place to start.


When you restarted your AirPods, are you referring to resetting them? If not, try these steps from How to reset your AirPods and AirPods Pro - Apple Support.


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case.
4. With your AirPods in your ears and connected to your iPhone, iPad, or iPod touch, go to Settings > Bluetooth, or Settings > [your AirPods], and tap the More Info button  next to your AirPods. If you don't see your AirPods in Settings > Bluetooth or in Settings > [your AirPods], just go to the next step.
5. Tap Forget This Device, and tap again to confirm.
6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.

Also, make sure they are unpaired from the computer, then test again.


All the best.

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Airpods pro not connecting. HELP

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