How do i permit clearing the safari history and cache while using parental controls

How do i permit clearing the safari history and cache while using parental controls

Posted on Nov 20, 2022 01:49 PM

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1 reply

Nov 22, 2022 02:03 PM in response to sbuchsbaum

Hi  sbuchsbaum,



If you have Safari restricted completely, you would not be able to allow this unless you turn off restrictions for Safari, clear the history, and then enabled the restrictions again.


If the option is greyed out after you remove the parental controls for Safari, it may be related to the section of this resource: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch "When there's no history or website data to clear, the setting turns gray. The setting might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time."


We'd also recommend attempting to clear history and storage from the iPhone storage page and the help of the steps here: How to check the storage on your iPhone and iPad

 

If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: : Get Support


Cheers!


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How do i permit clearing the safari history and cache while using parental controls

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