iPad Air won’t shut down using all teqniques
Any ideas? I tried the volume up and down and hold but the close arrow won’t activate. Can’t shut it down
iPad Air, iPadOS 15
Starting with the correct procedure to turn-off your iPad:
Turn iPad on or off - Apple Support
If when using the correct procedure you cannot turn-off the iPad, perform a forced restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- When the Apple logo appears, release the top button.
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
