My Mac Studio's internet connection keeps dropping – both wired and WiFi.

My Mac Studio's internet connection keeps dropping – both wired and WiFi.

Mac Studio

Posted on Nov 15, 2022 02:57 PM

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13 replies

Nov 15, 2022 04:07 PM in response to jeffliwag

You are not very clear in your statement. Sounds like a router problem. Have you powered your router down, unplugged it, waited a minute and plugged it back in and restarted it? What about other devices in your network that use that same router? iPhone, iPad, Apple TV etc.? How far away is your Mac Studio from your router? How long is your ethernet cable?


Have you read the suggestions in the Related Article link provided at the top of this page?

Nov 16, 2022 07:56 AM in response to lkrupp

No, it's not a router issue. Three other computers are plugged into the same switch that is not even three feet away from my Mac Studio (two of them Mac Studios that do not have this issue) as well as a Synology NAS. None of the devices here connected to WiFi have this issue either. And yes, I have read the suggestions. I tried the power-saving setting in the Hardware submenu of the network settings and see if that mitigates the issue.

Nov 17, 2022 11:45 AM in response to jeffliwag

if you find that your wi-fi is dropping out, that is likely a solvable wi-fi issue.


If you find that your Ethernet is dropping out, that is likely a solvable Ethernet issue.


If you find BOTH are dropping out in a similar way, some Users discover that they have ONLY a Wi-Fi issue, and they were never testing their Ethernet connection at all.


Your Mac sends packets that are going to the Internet using the TOPMOST Working interface show on the list in

system preferences > networks


If Ethernet is not topmost use the gear icon below the box 'set service order' and drag it to the TopMost position. Then when a cable is plugged in, it will also be the TopMost Working interface, and when no cable is plugged in. Wi-Fi will be the working interface.

Nov 28, 2022 04:27 AM in response to jeffliwag

I have the same issue, both wired and WiFi.

I send it to warranty repair and Apple changed all the motherboard with SoC, etc... but the problem persists.

It is strange because the problem is only with Safari and Chrome, but no with Firefox. And its alleatory for some minutes, then the connection comes back.

Moreover, I have check during these disconeections (or temporary drops) to ping to the webpage I'm trying to navigate, and ping comes back...

It seems to be a software bug, isn't it?

Have you check the same?

Nov 28, 2022 06:54 AM in response to YoTamagani

NO. I strongly disagree.


if you find that your wi-fi is dropping out, that is likely a solvable wi-fi issue.


If you find that your Ethernet is dropping out, that is likely a solvable Ethernet issue.


If you find BOTH are dropping out in a similar way, some Users discover that they have ONLY a Wi-Fi issue, and they were never testing their Ethernet connection at all.


Your Mac sends packets that are going to the Internet using the TOPMOST Working interface show on the list in

system preferences > networks


If Ethernet is not topmost use the gear icon below the box 'set service order' and drag it to the TopMost position. Then when a cable is plugged in, it will also be the TopMost Working interface, and when no cable is plugged in. Wi-Fi will be the working interface.

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My Mac Studio's internet connection keeps dropping – both wired and WiFi.

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