Album Covers Donot Match the Song

Question

Level 1

6 points

Album Covers Donot Match the Song

I have an iPhone 12 Pro Max, yet this issue has happened on my previous iPhone models, as well.

The itunes songs do not match or sync up with the correct album cover. During playback on phone, the album cover is a different artist's cover. I want this fix once and for all! Why does this happen and how can it be corrected? I have followed previous guidance/steps and the issue still was not resolved. HELP!!

iPhone 14 Pro Max

Posted on Nov 15, 2022 01:16 PM

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Answer 1

Miche11e_P

Community Specialist

Nov 17, 2022 12:56 PM in response to Kasey703

Hi Kasey703,

Thanks for contacting Apple Support Communities!

We understand that your album art doesn't match the music on your iPhone.

If you've synced your iPhone with your computer, you may need to erase your library and sync with a new iTunes Library.

Verify that all the music files are on your computer
Open iTunes
Go to File > Library > Export Library and save the file where you can locate it again.
Quit iTunes.
Launch iTunes while holding Shift.
You can release the Shift key once you're prompted to create a new library.
Go to File > Library > Import Playlist on the file from step number 3.
Enable "Sync Music" in iTunes then click "Sync"

This will erase previously synced content from your previous library.

We hope this helps you.

Cheers!

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