Refunded

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.

• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

• All other payment methods – It might take up to 30 days for the statement to show the refund. Contact your financial institution if you don't see the refund after 30 days.

M1 Mac mini, macOS 13; Watch, series 7 GPS/cellular, watchOS 9.1; iPad Pro 2nd Gen, iPadOS 16.1; iPhone 12 Pro, iOS 16.1; TV 4th Gen, tvOS 16.1; HomePods, audioOS 16.1 and Airport Express w/ Airplay 2

See this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

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When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

In your language:

Memeriksa status pengembalian dana app atau konten yang Anda beli dari Apple

Memeriksa status pengembalian dana app atau konten yang Anda beli dari Apple - Apple Support (ID)

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Kapan saya akan mendapatkan uang saya kembali?

Jika pengembalian dana disetujui, dana akan dikirimkan ke metode pembayaran yang sama dengan yang Anda gunakan untuk membeli item tersebut. Berikut ini waktu yang diperlukan hingga pengembalian dana muncul di rekening atau laporan mutasi Anda:

Kredit toko—Mungkin perlu waktu hingga 48 jam untuk melihat pengembalian dana dalam saldo Akun Apple Anda.

Penagihan melalui ponsel—Mungkin perlu waktu hingga 60 hari hingga pengembalian dana ditampilkan di laporan mutasi. Waktu pemrosesan mungkin dipengaruhi oleh operator Anda. Anda dapat menghubungi operator Anda untuk mendapatkan informasi terbaru.

Semua metode pembayaran lainnya—Mungkin perlu waktu hingga 30 hari hingga pengembalian dana ditampilkan di laporan mutasi. Jika Anda tidak melihat pengembalian dana setelah 30 hari, hubungi lembaga keuangan Anda.

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