Homepod mini cannot shuffle apple music library

When asked to Play All Songs shuffled in HomePod mini,

there is a long wait and then

Siri says

“there was a problem with Apple Music”


Shuffling my Apple Music library works fine in other devices


any solution ?



HomePod mini

Posted on Nov 12, 2022 01:40 AM

Reply
1 reply

Nov 13, 2022 06:10 PM in response to panagiotis134

Thanks for posting in the Apple Support Communities panagiotis134,


The following steps may provide a solution if your HomePod continues not responding as it should:


Check for alerts in the Home app
If HomePod mini or HomePod can't connect to your home Wi-Fi network, can't access your Apple ID, or has another issue, you'll see an alert with details about the issue in the Home app. To see more information about the alert, open the Home app, then tap or click HomePod.
HomePod settings with "This accessory is not responding" notification 
Check your Wi-Fi connection
HomePod mini and HomePod automatically connect to the same Wi-Fi network as your iPhone or iPad. To check your Wi-Fi signal strength, open the Home app on your iPhone or iPad and tap HomePod. Scroll down and tap Wi-Fi Address. The Wi-Fi signal strength is located next to your Wi-Fi name. If your HomePod mini or HomePod is in a location where the signal strength is poor, try moving it closer to your router.
Restart HomePod mini or HomePod
1: Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.
2: Tap or click HomePod.
3: Tap or click the Settings icon , scroll down, then tap or click Restart HomePod.
If HomePod still doesn't respond, reset it.

If HomePod mini or HomePod still isn't responding
If you still have issues using HomePod, contact Apple Support.

If HomePod mini or HomePod isn't responding


We hope this helps!

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Homepod mini cannot shuffle apple music library

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