Region change problem because of money in account

I want to change country in my phone

Posted on Nov 10, 2022 08:50 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2022 10:53 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

2 replies
Question marked as Top-ranking reply

Nov 10, 2022 10:53 AM in response to inder53

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

Nov 10, 2022 10:48 AM in response to inder53

Buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, use Twitter or Messages.


Apple on Twitter


Messages chat with Apple




                         

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Region change problem because of money in account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.