Duplicate Contacts not being found

I have an iPhone 13 Pro with IOS 16.1 installed. I have duplicate contacts in the same list (group) but the IOS is not identifying that I have duplicates. I thought it is supposed to show that there are duplicate contacts in the list so that they can be merged or deleted?

iPhone 13 Pro, iOS 16

Posted on Nov 10, 2022 05:02 AM

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1 reply

Nov 12, 2022 12:05 PM in response to JimdHarrington

Hi JimdHarrington,


Thanks for contacting Apple Support Communities!


We understand that you're seeing duplicate contacts in the same group on your iPhone. Is this happening with iCloud contacts? If so, you can remove duplicate contacts on your computer as outlined here: If you see duplicate contacts after setting up iCloud Contacts - Apple Support


On your Mac
1. Make a copy of your contacts.
2. Open Contacts.
3. From the Card menu, select Card > Look for Duplicates.
4. When asked, click Merge.
5. Repeat steps 2 and 3 until no duplicates are found.
6. Make another copy of your iCloud Contacts.
On your Windows PC
Visit these Microsoft articles for help:
Outlook 2007
Outlook 2010
Outlook 2013 and 2016


If you're only using your iPhone to store your contacts, you can delete the duplicate contacts on your iPhone as outlined here: Manage and delete contacts on your iPhone or iPad - Apple Support

Delete a contact
When you delete a contact, it permanently deletes it from your device. If you delete a contact from your email account, you also permanently delete the contact from all devices signed into that email account.
To delete a contact:
1. Open Contacts and tap the contact that you want to delete.
2. Tap Edit.
3. Scroll Down and tap Delete Contact then tap Delete Contact again to confirm.


We hope this helps.

Cheers!



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Duplicate Contacts not being found

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