Portrait mode stuck on 3X zoom

I use portrait mode often when taking pictures. Suddenly it is stuck on 3X zoom. I try to zoom in and out with my fingers, try to tap the 3X icon, but nothing works

iPhone 13 Pro

Posted on Nov 9, 2022 09:24 AM

Reply
1 reply

Nov 11, 2022 01:29 PM in response to jerame192

Hello jerame192,


Welcome to Apple Support Communities!

If we understand your post correctly, the Camera app is stuck in portrait mode on 3X. We'd like to help!


If you're attempting to tap the option to change and it's not responding try closing the camera app and then reopen. The steps to close an app can be found in this article: Close an app on your iPhone or iPod touch 


You can also test after a normal restart of your iPhone. Restart your iPhone


We recommend checking your depth control and settings with the help of this article: Take Portrait mode photos with your iPhone camera


You can also find this information about Portrait mode here: Use Portrait mode on your iPhone


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!




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Portrait mode stuck on 3X zoom

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