Picture shifts/crops automatically

After taking a photo it looks fine in the thumbnail in the bottom left but as soon as you click on it it’ll zoom out and shift it to the left and then fill the rest black.

Screen recording of the problem.

Quite a few people have the same issue I’ve seen on Reddit but no real fix.

Regards Matt.

iPhone 15 Pro Max, iOS 17

Posted on Dec 5, 2023 1:15 PM

Similar questions

Newish quick crop feature in photos not working as advertised Recently discovered this feature. When I zoom in on a photo, the little crop button appears in the top right corner. As soon as I release my fingers (to tap crop), the button disappears. So it appears, then it disappears before I can execute. What in the heck is going on. I certainly cannot pinch zoom in with one hand, and tap the button with the other hand (before it disappears), I only have two hands. According to the basic usage of this, it doesn't even work. Is there some secret, undisclosed magic trick to using crop? Thank you
417 0
Portrait mode stuck on 3X zoom I use portrait mode often when taking pictures. Suddenly it is stuck on 3X zoom. I try to zoom in and out with my fingers, try to tap the 3X icon, but nothing works
1549 1
The Photos application appears to have lost its ability to crop photographs by individual sides but rather alters the whole picture. Is this correct? Open Photos Select a picture Press 'Edit' Press 'Crop' Trying to bring just one side in alters the whole perspective \Why?
1267 3

2 replies

Nenaluv

Level 1

0 points

Dec 20, 2023 5:40 AM in response to MKnipey

I have this issue as well!!

Apr 17, 2024 5:45 AM in response to MKnipey

Same on iPhone 14 pro since day 1

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Picture shifts/crops automatically

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up