Can't transfer data from Samsung to Mac

Hello. Never had this problem before a recent Mac software update to Ventura. Android File Transfer, recommended by Apple themselves, doesn't seem to see my Samsung. I use the same cable that came with my Galaxy S22. The screen is unlocked. But no luck. Please help.

Posted on Nov 9, 2022 08:07 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2022 01:16 AM

Thank you Justin. I just want to move videos I shoot via my Samasug to my Mac for editing. I'm a journalist and I use Samsung to film. I have over 20GB of videos that I want to transfer. Yes, I can always "share" via Wi-Fi, but it's a hassle and time consuming. My question is "Why Android File Transfer doesn't work anymore?" Thanks anyway

4 replies
Question marked as Top-ranking reply

Nov 20, 2022 01:16 AM in response to justin_900

Thank you Justin. I just want to move videos I shoot via my Samasug to my Mac for editing. I'm a journalist and I use Samsung to film. I have over 20GB of videos that I want to transfer. Yes, I can always "share" via Wi-Fi, but it's a hassle and time consuming. My question is "Why Android File Transfer doesn't work anymore?" Thanks anyway

Nov 11, 2022 11:30 AM in response to Njariri

Hello Njariri,


Welcome to Apple Support Communities!

We can help get your Samsung data switched over to your new device.

Let's make sure you're ready to start after taking these steps:

"Before you begin

  • On your Android device, make sure that Wi‑Fi is turned on. 
  • Plug your new iOS device and your Android device into power.
  • Make sure that the content you're moving, including what's on your external Micro SD card, will fit on your new iOS device
  • If you want to transfer your Chrome bookmarks, update to the latest version of Chrome on your Android device."

This Apple Support page has the full details and next steps to take: Move from Android to iPhone, iPad, or iPod touch - Apple Support


If the issue continues, try restarting both devices and then trying again.

We hope this helps to get your data moved over via Android File Transfer to resolve the issue.

Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't transfer data from Samsung to Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.