App Store block

Hello, I have an issue with App Store and purchase, yesterday my App Store told me that I have unpaid bill for 16.18$. But I didn’t buy anything, and have not unpaid subscription. I paid this 16.18 but in the purchase there is nothing with this price, but in my internet banking I have this purchase. Can some one explain me how is this possible?

Posted on Nov 8, 2022 02:12 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2022 02:04 AM

Is it possible that you have a subscription of an app with 'In-App Purchases’ ?

If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 




1 reply
Question marked as Top-ranking reply

Nov 9, 2022 02:04 AM in response to vadzim224

Is it possible that you have a subscription of an app with 'In-App Purchases’ ?

If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 




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App Store block

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