hello, I put my card, because I want to renew my Apple Music, it will say “ Your payment method was declined” I tried multiple cards, still the same thing, login with another iPhone device still the same, try others cards still the same thing, I’m frustrated, please help me out
Hello Jigsaw04,
It sounds like you'll need to follow these related steps for being declined: If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store
If you can't make purchases or update your apps, including free apps, there might be a problem with your payment method. To fix this, add a new payment method or update your payment information.
If a payment method can’t be charged
1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
2. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
3. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.
If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.
See which payment methods are accepted in your country or region.
Given the error when you attempt to add a new card, we'd confirm the payment method is acceptable through Apple.
Hoping this helps out, take care.
Hello Jigsaw04,
It sounds like you'll need to follow these related steps for being declined: If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store
If you can't make purchases or update your apps, including free apps, there might be a problem with your payment method. To fix this, add a new payment method or update your payment information.
If a payment method can’t be charged
1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
2. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
3. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.
If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.
See which payment methods are accepted in your country or region.
Given the error when you attempt to add a new card, we'd confirm the payment method is acceptable through Apple.
Hoping this helps out, take care.
Payment information could not be updated
