How do I cancel my subscription to apple music when I can't connect to Itunes. I have windows 7 and they are saying I have to download itunes and they only have it for windows 10

How do I cancel my subscription to apple music when I can't connect to Itunes. I have windows 7 and they are saying I have to download itunes and they only have it for windows 10

Posted on Nov 5, 2022 08:22 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2022 03:06 AM

Install one of these two builds as appropriate.

  • iTunes 12.10.11.2 for Windows (32-bit) - iTunesSetup.exe (2021-04-22) Last build to support Windows 7 & 8
  • iTunes 12.10.11.2 for Windows (64-bit) - iTunes64Setup.exe (2021-04-22) Last build to support Windows 7 & 8


Then see If you want to cancel a subscription from Apple - Apple Support for details of how to cancel your subscription using iTunes. You should download any of your own matched or uploaded tracks that are in the cloud and then turn off iCloud Music Library before the subscription expires.


tt2

2 replies
Question marked as Top-ranking reply

Nov 6, 2022 03:06 AM in response to TomLF

Install one of these two builds as appropriate.

  • iTunes 12.10.11.2 for Windows (32-bit) - iTunesSetup.exe (2021-04-22) Last build to support Windows 7 & 8
  • iTunes 12.10.11.2 for Windows (64-bit) - iTunes64Setup.exe (2021-04-22) Last build to support Windows 7 & 8


Then see If you want to cancel a subscription from Apple - Apple Support for details of how to cancel your subscription using iTunes. You should download any of your own matched or uploaded tracks that are in the cloud and then turn off iCloud Music Library before the subscription expires.


tt2

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How do I cancel my subscription to apple music when I can't connect to Itunes. I have windows 7 and they are saying I have to download itunes and they only have it for windows 10

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