I can't see or use Wallet & Apple Pay on my MacBook Pro

Hello,

I want to set up and use Apple Pay on my MacBook Pro, 13-inch, M1, 2020 (I have touch ID), and I have the last available version of the software (Ventura 13.0). I am in the US so Apple Pay is available. I already use Apple Pay on my iPhone 13 Pro Max and I turned on the "allow payments on Mac" there. When I use the spotlight search and click on Wallet & Apple Pay, system preferences are opened and I get this notification "You can't open the "Wallet & Apple Pay" settings pane because it is not available to you at this time." How can I get it?

Posted on Nov 4, 2022 06:41 PM

Reply
3 replies

Nov 6, 2022 04:24 PM in response to cinfinnel

Hello cinfinnel,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you. We see that you're running into issues with Wallet and Apple Pay on you Mac. Do you have a VPN or other security type software installed on your Mac? If so, try disabling it and see if that helps.


Also, are you using any restrictions in Screen Time on your Mac? If you're not sure, checking that would be a good place to start. Use Screen Time on your Mac - Apple Support


  1. Select Apple menu ()
  2. Then go to System Preferences
  3. Lastly select Screen Time


If none of the above are enabled or being used, contacting Apple Support would be best. You can connect with them at Get Support.


Best regards.


Nov 13, 2022 11:19 AM in response to Missy5937

Apparently, without much notice, Apple now requires older macs to purchase a keyboard with touch id in order to use Apple Wallet. At the very least you could make the popup more informative! On a related matter, is there any way to access the Apple Card account from the mac? Every other credit card around lets you access your account this way. Why not Apple Card?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't see or use Wallet & Apple Pay on my MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.