Hey,
New Apple user here. Decided to make the switch. iCould backed up successfully when I first setup my iPhone. Have received backup errors the three weeks since saying "there is not enough iCloud storage available" but I use 289MB of the 5GB.
Any suggestions?
Follow the troubleshooting steps here. If you can't back up to iCloud - Apple Support
Follow the troubleshooting steps here. If you can't back up to iCloud - Apple Support
Thanks, found the solution: followed the steps in the link; the page that calculates the next backup size listed an app containing 18GB of music I transferred to the phone and the an option to deselect the app on iCloud backup wasn't shown in other menus. Backup worked successfully after deselecting the app. Thanks
You're welcome.
iCloud Backup: Not Working
