You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t select bottom conversation in imessage on iPad Air 4

So when having one pinned message and 14 other messages I can not get down to my 14th message to click on it. I can only scroll down to the 13th message and then it’s stuck down there. If I release scrolling it will not go down. I’m running 16.1 on iPad Air 4.


Ive rebooted the device and that doesn’t fix the issue. I can see all my iMessages and scroll down fine on my iPhone 14 Pro but it’s just not working on my iPad. It was working fine before 16.1 iPadOS.

iPad Air 4 Wi-Fi

Posted on Nov 1, 2022 11:52 AM

Reply
1 reply

Nov 2, 2022 6:45 PM in response to naxthor

Hello naxthor,


Welcome to Apple Support Communities. 


We are happy to assist you with your iPad. Please try the steps as listed here: If your iPad won't turn on or is frozen - Apple Support

On your iPad without a Home button

  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.
  4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  5. If your iPad still doesn't turn on, contact Apple Support.


If the display is not working as expected, please try the steps as listed here: If the screen isn't working on your iPhone or iPad - Apple Support

If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


Let us know if you have further questions.


Take care.

Can’t select bottom conversation in imessage on iPad Air 4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.