Kids screen time

Screen time keeps randomly turning off for kids. Anyone else having this issue and how to stop it from happening?

Posted on Oct 28, 2022 5:14 PM

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8 replies

Oct 31, 2022 10:55 AM in response to Imex99

Hello Imex99,


Have you been able to confirm that they don't know the Screen Time passcode or have access to an adult device from where they can change their settings?


Additionally, are you seeing just the time limits not working, or was the entirety of Screen Time turning off and requiring you to set it back up? For example, these steps:


  1. On your family member’s device, go to Settings  > Screen Time.
  2. Tap Turn On Screen Time, tap Continue, then tap This is My Child’s iPhone.


From: Set up Screen Time for a family member on iPhone - Apple Support


Thanks!

Nov 12, 2022 3:26 PM in response to Imex99

Hi Imex99,


There was an iOS and iPadOS 16 update the other day to 16.1.1. If you haven't updated all devices yet, let's do that next. It's always best to keep devices updated, especially when we're dealing with an unexpected issue.


1. You'll want to make sure the kids and your device have current backups first, to protect your personal data.

Backup methods for iPhone, iPad, and iPod touch - Apple Support

2. Then update each of you devices.

Update your iPhone or iPad - Apple Support

3. Verify that Screen Time is shown for each child at Settings > Screen Time > Scroll down to Family > Select each child to verify again


Here is the Screen Time set up info, in case you wanted to review anything:

Set up Screen Time for a family member on iPhone - Apple Support


If you're still having the same issue, the next step is to contact Apple Support, so they can look into this further with you.

Apple Support


All the best.



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Kids screen time

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