Issues with Mail after Ventura 13.0 Update

Please help. Am a senior with very limited Tech skills. Huge issue with my Mail after updating with Ventura 13.0. Rang Apple USA, technician did not know how to solve, no info has been received by Apple about this issue. Anyone else having this issue? Mail closes all the time and states "Mail Quit Unexpectedly" and a large coded page appears. You have to click on OK or Reopen. Yet it keeps happening in a circle. Hardly able to use Mail now.

MacBook Pro 13″, macOS 10.15

Posted on Oct 26, 2022 07:16 PM

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5 replies

Oct 27, 2022 05:30 AM in response to antoinetteS

antoinetteS wrote:

Please help. Am a senior with very limited Tech skills. Huge issue with my Mail after updating with Ventura 13.0.

Rang Apple USA, technician did not know how to solve,

no info has been received by Apple about this issue. Anyone else having this issue?

Mail closes all the time and states "Mail Quit Unexpectedly" and a large coded page appears. You have to click on OK or Reopen. Yet it keeps happening in a circle. Hardly able to use Mail now.



Have you shut the computer down and rebooted more than once since you upgraded the macOS..(?)


Quit mail.app relaunch hold the Shift key for a clean boot of the app and compare your results.



No resolve—

Do a Safeboot...  How to use safe mode on your Mac - Apple Support will sort many anomalies.

Login and test reboot as normal and test.




Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support




report back your success or failure.





Nov 29, 2022 10:39 AM in response to leroydouglas

I am also having problems with Mail. It can take 40+ minutes to open and use. The shift key when opening seems to resolve that.


Mail will not allow me to add images to email, though I was able to load one (1) image (1200 x 1200 pixels) to one email. Otherwise, the email just says "uploading", but never uploads, not even after many hours! Even after using the above shift option, images will still not load, whether inserting or drag & dropping.

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Issues with Mail after Ventura 13.0 Update

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