device cannot receive apple id verification codes
how do i fix that? i signed into my apple id and even changed the password twice and it still gives me an authentication error every time.
MacBook Air 13″, macOS 11.5
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User profile for user:
Missy5937
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Community Specialist
Hello squishy2times,
Thanks for posting in the Apple Support Communities. We're happy to look into this with you. Can you tell us exactly where you're seeing this error message or when it appears?
Is your Mac listed as a trusted device on your account? The reason we ask is due to the information provided in article: Two-factor authentication for Apple ID - Apple Support
With two-factor authentication, a trusted device or trusted phone number helps verify your identity when you sign in to a new device or browser.
A trusted device is an iPhone, iPad, iPod touch, Apple Watch, or Mac that you've already signed in to using two-factor authentication. It's a device that we know is yours and that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser.
If you haven't checked, use the actions provided in Check your Apple ID device list to see where you're signed in - Apple Support to confirm your trusted device and phone number.
Best regards.