IPhone 14 pro camera bug

A new bug in the iPhone 14 Pro series camera has led to 100% restart of the phone. This bug requires strict requirements and needs to be met

1. Video recording selection 1080/60 fps

2. HDR is closed

3. Record 4 K/30 fps in movie effect

Steps

  1. Turn on the camera
  2. Select Video
  3. Choose movie effects
  4. Reselect video
  5. Illuminates the sport mode icon in the upper right corner
  6. Use two fingers to enlarge the picture

The phone will restart

Posted on Oct 24, 2022 01:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2022 11:55 AM

Hello Captain2023,


We've tested this on a couple of iPhones and have not been able to reproduce this behavior. Do you experience this on any other devices?


As with all unexpected iPhone behavior, try taking the following steps which may help with this: restart your iPhone, make sure it is up to date, close the affected app, then reopen it and make sure all apps are updated.

    1. Restart your iPhone
    2. Update your iPhone, iPad, or iPod touch (the current iOS version is iOS 16.1)
    3. Close an app on your iPhone or iPod touch (close the Camera app and restart it)
    4. How to manually update apps on your Apple device


Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

1 reply
Question marked as Top-ranking reply

Oct 25, 2022 11:55 AM in response to Captain2023

Hello Captain2023,


We've tested this on a couple of iPhones and have not been able to reproduce this behavior. Do you experience this on any other devices?


As with all unexpected iPhone behavior, try taking the following steps which may help with this: restart your iPhone, make sure it is up to date, close the affected app, then reopen it and make sure all apps are updated.

    1. Restart your iPhone
    2. Update your iPhone, iPad, or iPod touch (the current iOS version is iOS 16.1)
    3. Close an app on your iPhone or iPod touch (close the Camera app and restart it)
    4. How to manually update apps on your Apple device


Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

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IPhone 14 pro camera bug

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