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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, I have an imac 27 incl (2010 or 2011) and tonight it turns black. Tried a few tips found on Internet. They don't work. Do you have any idea? Thank you.
iMac 27″, macOS 10.13
Based on your situation, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Black Screen Said:
"Black screen: Hi, I have an imac 27 incl (2010 or 2011) and tonight it turns black. Tried a few tips found on Internet. They don't work. Do you have any idea? Thank you."
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Troubleshooting a Black Mac Screen:
Go Here: If your Mac doesn't Turn On or Start Up - Apple Support
Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output. This applies to Intel-Based Macs only.
Black screen
