AppleID instead of name in Home app

hello,


i got a strange problem: one of my family members in home app is shown by apple id, not a name (on the screenshot it is the one with @icloud.com).

i tried to remove and add him back - the same.


Settings -> Family shows name correctly.


HomePod, 16

Posted on Oct 18, 2022 12:37 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2022 04:58 AM

Have a look at both your Contacts list and theirs to see if the Apple ID email address is correctly placed in the iCloud email field. It sounds to me that Home cannot identify that person because a link to an iCloud identity is absent.

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AppleID instead of name in Home app

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