Arrow keys not working (in messages only) after Monterey update (v12.6)

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Arrow keys not working (in messages only) after Monterey update (v12.6)

I can no longer scroll up or down (using the arrow keys) inside the messages app on my MacBook Pro 2019 after upgrading to Monterey 12.6. The Arrow keys still work fine every where else. (i.e. Browser, Notes, text editor etc) When I open the on screen keyboard and press the arrow keys the virtual keys respond normally. I've also tried creating a new user and that didn't work either. Lastly I even booted the MacBook in safe boot and tried, but to no avail. This appears to be a software glitch in Monterey. Any other suggestions?

10/17/2022

MacBook Pro

Posted on Oct 17, 2022 07:45 AM

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Answer 1

c_luc9

Community Specialist

Oct 18, 2022 04:54 PM in response to ohiokingyo

Hello ohiokingyo,

Thanks for reaching out to us in Apple Support Communities about using the Arow keys in the Message app. We're happy to help by looking into this more!

This looks to be expected behavior in the Message app.

Apple welcomes all thoughts, comments, and suggestions on any Apple product or services.

Please click here to submit your feedback: https://s.apple.com/dE4O8p1G1B

Best Regards.

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Arrow keys not working (in messages only) after Monterey update (v12.6)

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