You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: andreaferns
andreaferns Author
User level: Level 1
10 points

Itunes not opening

I am having a problem with the itunes app

(windows 10) , which has been going on for many months.

 

When I click on the itunes app it won’t open so

I then have to open task manager on my pc and end the task. 


If it still doesn’t open I have to go Apps

& Features on my pc, find itunes and reset the app.  Then eventually  it will open.


I have to do either or both of these actions

before I can open itunes after shutting down my PC.


I have uninstalled and reinstalled itunes both

from Apple website and Microsoft Store many times but still I face the same

problem.


Windows updates are all  up to date


Is there some setting in Windows 10 I need to

enable?


 


Is there some setting in Windows 10 I need to

enable?

Windows, Windows 10

Posted on Oct 15, 2022 9:50 PM

Reply
Question marked as Top-ranking reply
User profile for user: turingtest2
turingtest2
User level: Level 10
274,516 points

Posted on Oct 16, 2022 3:03 PM

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: turingtest2
turingtest2
User level: Level 10
274,516 points

Oct 16, 2022 3:03 PM in response to andreaferns

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Reply

Itunes not opening

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up