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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My Iphone XS max shuts off randomly during using any app.
Sometimes restarts and shuts off again.
And this causes the battery to drain very fast and show a very less or no amount of charge remaining in the battery.
iPhone XS Max, iOS 16
You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.
Axel F.
You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.
Axel F.
The battery is recently changed and is having 100% battery health.
The symptoms that you described really points to a failing battery. Was a genuine Apple approve battery installed?
Axel F.
Yes battery was replaced at Icare and a genuine battery was installed.
Iphone shutting off randomly
