Refund

Why can't I get a refund? My child has purchased in-game packages while using my device. I want a refund, I can't understand the use of a refund when it doesn't work. i think apple customer care is the best …….

iPad Pro, iPadOS 15

Posted on Oct 14, 2022 06:21 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2022 02:03 AM

Try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 


1 reply
Question marked as Top-ranking reply

Oct 15, 2022 02:03 AM in response to kakalen

Try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.