Mac OS X El Capitan not upgrading to Sierra 10.12

Hi, I have an iMac (21.5 inch Late 2013) that runs Mac OS X El Capitan 10.11.6. I am trying to upgrade to OS Sierra 10.12 from the Apple download page for older versions link. I have gone through link download and installation process twice and I am told the upgrade is complete. However, when I go to "About This Mac" it still says I am running El Capitan 10.11.6, even after restarting my computer. I have 152 G of free space on my computer so I don't think that is the problem. Is my computer no longer compatible for upgrades?

iMac 21.5″, OS X 10.11

Posted on Oct 14, 2022 04:19 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2022 04:22 PM

Choose Applications from the Finder's Go menu and double-click the installer.


(226708)

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac OS X El Capitan not upgrading to Sierra 10.12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.