Itunes error 0xE8000065

Using WIN11 - Itunes ver 12.12.5.8 will not recocognise IPhone or IPAD to sync music -

Posted on Oct 11, 2022 08:13 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 06:17 PM

Hello Rulebook,


Let's clear the error you are receiving in iTunes by completing the steps listed here: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support that are also listed below.


If your computer doesn't recognize your connected device, you might see an unknown error or a "0xE" error. Follow these steps and try to connect your device again after each step.
1. Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.
2. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
3. If you see a Trust this Computer alert, unlock your device and tap Trust. If you can't unlock your device because you forgot your passcode, find out what to do.
4. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
5. Restart your computer. 
6. Restart your iPhoneiPad, or iPod touch.
7. Follow these additional steps for your Mac or Windows PC
8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

Cheers!


1 reply
Question marked as Top-ranking reply

Oct 12, 2022 06:17 PM in response to Rulebook

Hello Rulebook,


Let's clear the error you are receiving in iTunes by completing the steps listed here: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support that are also listed below.


If your computer doesn't recognize your connected device, you might see an unknown error or a "0xE" error. Follow these steps and try to connect your device again after each step.
1. Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.
2. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
3. If you see a Trust this Computer alert, unlock your device and tap Trust. If you can't unlock your device because you forgot your passcode, find out what to do.
4. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
5. Restart your computer. 
6. Restart your iPhoneiPad, or iPod touch.
7. Follow these additional steps for your Mac or Windows PC
8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

Cheers!


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Itunes error 0xE8000065

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