How do I get around knowing the original owner password on my iwatch? After wiping it, it said that I needed to enter this password before moving forward. Original devixe holder locked. It’s a yahoo email address. Don’t know

Apple watch lockout

Posted on Oct 11, 2022 07:21 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2022 07:33 PM

No one has that information.


Apple values your privacy and has safeguards in place to ensure that no one can access the device.


You will need to reach out to the owner because it is the owner’s responsibility to properly erase the device before selling it.


Until then, it is locked. 🔐

3 replies

Oct 11, 2022 07:30 PM in response to gailasking

You can't get around it. Only the owner who locked the watch can unlock it. Apple will NOT help you. We cannot help you. If you can't get the previous owner to remove Activation Lock, you are the proud owner of a wrist ornament you can't use as a watch.


Return the watch for refund. If you can't do that, recycle it as it's useless to you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I get around knowing the original owner password on my iwatch? After wiping it, it said that I needed to enter this password before moving forward. Original devixe holder locked. It’s a yahoo email address. Don’t know

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.