Recently, the Apple Wallet on my iPhone has been losing a variety of tickets, most recently my NFL tickets. It has completely deleted (1) Vikings/Lions tickets In Minneapolis, (2) Vikings/Bears tickets In Minneapolis, (3) Vikings/Dolphins tickets in Miami, (4) parking pass in Miami.
I deleted the expired tickets
i toggled the expired passes several times.
has this happened to anyone else?
help!
iPhone 11 Pro Max
Hello AppleWalletProblemss,
Thank you for reaching out in Apple Support Communities. Our recommendation is to ensure that your iPhone is updated to the latest version of iOS 16.0.3. Having the latest software on your iPhone helps to provide software improvements that may help. If needed, here's how to update your iPhone:
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. Choose the software update that you want to install. You can choose to stay on iOS or iPadOS 15 and still get important security updates. Or you can choose the option to upgrade to iOS or iPadOS 16.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
These steps are outlined in this article and may help if you do not have the latest update.: Update your iPhone or iPad - Apple Support
Now if that doesn't help, we suggest contacting Apple Support to review this further. You can contact them through this link here: Apple Support
Kind regards.
Try contacting Apple Support for assistance .
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat. -
Me too! My Talladega tickets keep going missing. Now my nashville Predators tickets for tonight are gone.
WTF? I am sure it's happening to a lot of folks. Where is the fix?
Active Tickets Disappear from Apple Wallet
