Fitness widget on iPhone is not updating

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Level 1

13 points

Fitness widget on iPhone is not updating

Fitness widgets on iPhone is not updating. It happens on new iPhone 14 Pro Max with iOS 16.0.2 and now with iOS16.0.3. It also happens on iPhone 13 Pro with the same iOS versions. Symptoms are the same: if you click on widget, it opens Fitness app which shows correct data. Close the app - widget still shows old stale data, usually from the day before. Deleting and re-adding the widget does not help. Re-installing Fitness app does not help. The only solution which helps is to reboot iPhone, then widget shows correct data for some time, but in a few hours or so it stuck showing stale data again.

Very frustrating as I planned to use this widget often. Anyone knows if Apple acknowledged this issue?

iPhone 14 Pro Max

Posted on Oct 11, 2022 01:40 PM

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Answer 1

Top-ranking reply

vkasyan Author

Level 1

13 points

Nov 23, 2022 05:48 AM in response to wbcutrer

I still have it happening with 16.1.1 iOS update, though less often than initially.

I had a call with Apple support and uploaded logs to them, they said they have similar issue being worked on internally and will add logs to it. No timeline for the fix though...

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Answer 2

JovonaP.

Community Specialist

Oct 12, 2022 03:19 PM in response to vkasyan

Hi vkasyan,

Thanks for using Apple Support Communities. You've done a great job trying to get this issue resolved so far. Please contact Apple Support for further assistance with this issue. Contact Apple Support

Take care.

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