khin81 Said:
"My airpod pro serial number and model are all secured but they said it can’t be verified. Any help: I tired connecting my airpod pro but they said it can’t be verified, meanwhile I’ve checked my serial number and model number, and all of them are correct. Please help me fix this."
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Troubleshooting Device Inconsistencies:
A Glitch in Apple's Device Database?
I would contact Apple Support, asking them if there is a glitch in their user database. You should not be getting this message, if they have already been repaired. If these are used, then that may be why this is occurring.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)