I have changed my credit card number but am still getting emails referencing my old deleted card number. How do I get you to re-submit payment under the new card number ?

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I have changed my credit card number but am still getting emails referencing my old deleted card number. How do I get you to re-submit payment under the new card number ?

Apple TV submitting to an old deleted card number

Apple TV 4K

Posted on Oct 10, 2022 10:07 AM

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Answer 1

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Urquhart1244

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Oct 12, 2022 7:18 PM in response to GLC-1328-MITX

Then those emails shouldn’t be from Apple, and your Apple ID payment method wouldn’t be involved in that.

Else verify the legitimacy of the message itself.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

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Answer 2

Oct 10, 2022 1:09 PM in response to GLC-1328-MITX

See: Change, add, or remove Apple ID payment methods - Apple Support

Payment methods are specific to each Apple ID account, and ordered (try top one first, then second, etc.).

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Answer 3

Oct 11, 2022 1:46 PM in response to Urquhart1244

I have been ti that page of my account and it reflects the correct new card Numbers, but I am still getting emails shows the last 4 of my old card saying they can not get payment. That is my original issue , the email is showing my old obsolete card number while my account has a new card number

Gary Corwin

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I have changed my credit card number but am still getting emails referencing my old deleted card number. How do I get you to re-submit payment under the new card number ?

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