My iCloud isn't syncing on the Windows 10 PC. I have lots of the symbols of the little cloud showing files in the cloud, that's fine, but I also have quite a few of the little symbols of the rotating arrows
"sync pending"
They never sync. It just sits there and never sows a list of the files for that folder.
Windows, Windows 10
Hi RobertChalmers,
Thanks for posting in Apple Communities.
We understand that iCloud Drive is not syncing your content on your PC.
First, make sure that you have available storage in iCloud.
If you need more storage, you can remove some content that is synced to iCloud or you can upgrade your iCloud storage.
Secondly, if you have available space, check your network connection. Restart your computer and check whether the sync begins. Try changing networks to a faster or more reliable network, if available.
Regards.
Hello RobertChalmers,
Thanks for getting back to us with those additional details. Just to clarify, are you using iCloud Drive with any other devices? If so, is everything working as expected? Are you experiencing this issue only on your PC?
If so, check this out:
If your files don't update to iCloud Drive
Check these things first:
1-Make sure that you have enough iCloud storage. If you need more space in iCloud, you can buy more iCloud storage or free up space by deleting content.
2-Sign in to iCloud on all of your devices and turn on iCloud Drive.
3-Make sure that you have an active Internet connection on your Mac and on your iPhone, iPad, or iPod touch.
4-Install the latest versions of Pages, Numbers, and Keynote.
5-Create a new document and save it to see if it uploads to iCloud. If it does, see if your other documents start uploading.
If you tried these steps and your files still don’t upload to iCloud, stay signed in to iCloud and save your updated files to a different folder on your Mac or PC. Then contact Apple Support for more help.
Access iCloud Drive files from your iPhone and other devices - Apple Support
Also, let's test with one file. Let's try to remove it, then add it again, and let us know the results. Here's how:
View, add, or remove iCloud Drive files in iCloud for Windows - Apple Support
Kind regards.
So as I mentioned, if I select File Explorer and click on iCloud Drive folder, it eventually lists the various folders therein.
but they never update/sync.
The rotating symbol for Waiting to sync is displayed but it never does.
New files created locally are never uploaded to the cloud, and a list of files already in the cloud are never downloaded.
Files altered locally never show in the cloud.
In other words, it doesn't work.
Hey RobertChalmers,
Thanks for getting back to us with the results. We appreciate it!
What exactly happens on which step? This information can help us find the root cause of the issue, so we can provide the next best steps.
Cheers!
I have been working with Apple Support for weeks on this same issue. I've got a brand new high-end laptop - 12th gen Core i7, 64GB RAM, 2x2TB SSDs in RAID 0. I have to use a native Windows 11 machine for school. I have tried uninstalling and reinstalling. I have tried disabling and re-enabling iCloud Drive. I finally have just let it continue to sync. The last time I re-set it was August 21, 2022 at 1:04PM. Since that time, I have been running my laptop nearly 24/7 in order to allow it time to sync. It still isn't done.
To clarify, I have not asked iCloud Drive to download any files. I have not selected "Always Keep on this Device" for any files. This is just the initial sync of what I would guess is just metadata.
I can see using ProcMon64.exe that iCloudDrive.exe is working furiously in the background accessing a file C:\Users\XXXX\AppData\Local\Packages\AppleInc.iCloud_XXXXXX\LocalCache\Local\Apple Inc\iCloudDrive\iCloudDrive.db. I estimate that it is reading or writing to that db file 70,000 times a second. That is not the only thing that it is doing, but it is the vast majority of what it does. The process rarely uses the network. It uses about 8% of my processor at all times. I mostly am syncing from home with 1000 down/100 up fiber and WiFi 6.
I have sent multiple logs to Apple engineering. So far, they are saying that everything is working correctly, which obviously can't be the correct answer.
Thanks for following up. I'm glad it's not just me. Same thing here. Nothing happening. I am also getting an error now that appears to be related to Onedrive. Not sure how though, but I"m dealing with that to see if it's causing a blockage.
I've spent over a week in this session trying to find a solution. It used to work fine - but some Windows upgrades later I think it's trashed the process again and Apple aren't interested basically.
Something tells me that this is being done on purpose. Every other cloud service in the world works quickly and efficiently - iCloud doesn't and there are whole community groups involved with searching for solutions. I don't think there is any solution. It's broken on purpose. There is no other reason.
So it looks like OneDrive
or Dropbox
In your details above, it mentioned a db that is being written to. Could that db be corrupt perhaps? What type is it? Is it deletable then recreatable. I'll try I think.
Interestingly, it's also using (iCloudDrive.exe) IPV6 addressing in Resources Monitor, and port 443 remote, and 50526 to 49729
Also, disabling and removing Onedrive seems to have improved throughput a little. Maybe.
Thanks, done all that. Everything else on the computer works fine except that.
Yep, done all that. Been at this a week now.
no change.
nothing happens.
Hello RobertChalmers,
At this point, we recommend contacting Apple Support directly for further with this issue.
Thank you for using Apple Support Communities.
Take care!
I've also discovered it's an SQLite db file.
And SQLite Browser can look into the db, and all looks good. It's ticking away nicely.
I can not think why it's not syncing, other than that it's broken.
iCloud for Windows 10 waiting forever to sync
