Siri doesn't work on MacBook Air (M1, 2020)

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.

5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.

6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

1 - Antivirus software: Apple and ESET

2 - GlobalProtectExtension - version 5.1.7-20 (Palo Alto Networks - 2020-10-21)

Part 1 of 3

There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX  Foundation and Permission Limitation. 

Additionally, and specific to Big Sur macOS 11 and Monterey macOS 12, the Operating System resides in a Sealed and Read Only Volume that can not be opened by the User and protects against from “ Bad Actor “ Software.

The Only thing this Antivirus software is protecting is the Bank Account of the Developers and for zero return to the User aside from the problems this software creates.

AntiVirus Developers purposefully Market their product to create a “ Fear Factor “. In so doing, creating a False Need for their Product.

Part 2 of 3

Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprising the Operating System

Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase

Any of the below should be removed as per Developers Instructions 

This will include CleanMyMac , This will include BitDefender , 

This will included Norton Antivirus , Sophos Av Software

Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus

Ad Guard, Webroot , ESET , Avira 

AVG AntiVirus  

Trustee  

The The Built in Security  is all that is required to protect the computer.

Part 3 of 3

Commercial VPNs should only be used if Mandated by Corporate Head Office for working remotely. Otherwise - ones Privacy and Security touted by the VPN is suspect

epaktrokeles wrote:

Thank you for the advice. I tried to restart in Safe Mode and that seemed to have solved the issue, since Siri was working. However, something strange happened: Siri wouldn't perform some tasks it generally does, such as setting a timer; it kept telling me there wasn't an app with which it could carry out my request (whereas previously it just set a reminder in the Reminders app). I assumed Safe Mode was the reason, but after rebooting in Normal Mode the issue persisted. So now I still have a problem, just of another kind (and it isn't even certain that the original problem has been solved, since even with that problem Siri usually worked after a reboot).

Edit: I tried erasing Siri & Dictation History and now it works like before. Hope the original issue doesn't return.

Safe Boot will eliminate Third Party Software, extension etc from Loading and will only load the Basic Elements of the Operating System for the computer to function. Be it at a reduced Functionality

The fact the Issue returned in a Normal Boot is systematic to some piece of Third Party software playing up

Understand, we are all working Remotely from all around the world. 

Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.

The next best thing for us to having a semi - actual On-Hand experience  with this computer is to follow the steps below

Download the Application Etrecheck directly from the Developer. 

The application is free or paid from added features. 

It will take a Snap Shot -  both the hardware and software.

 The Report will Not Reveal Any Personal Information. 

Post back the Full Report - copy and paste ---->>>> using the Additional Text Icon ( 3rd Icon to last ) <<<< ------

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

If mandated by your employer, school or bank it's perfectly safe to use them. It's the public VPNs that are questionable from a privacy standpoint.

I have the same problem with you.

I fixed that by go to Activity Monitor then stop the process named "siri".