beats fit pro Press and hold for volume always turns off

Hi,

My Beats Fit Pro work well, but I always encounter a problem. I have "Press and hold" turned on for volume control, yet every few days it seems to turn off. Thus, when I go to turn down the volume, it changes the noise control, not the volume. I reset it, and a few days later, the same thing happens.


I've tried resetting the Beats without success. Any ideas on how to resolve this?


Thanks!

Posted on Oct 8, 2022 01:20 PM

Reply
3 replies

Oct 10, 2022 07:35 AM in response to RN12

Hey there RN12,


Great job on trying a reset of your Beats! Let's continue where you left off and rule out some other possible causes to this occurring:


  1. We see you're pairing with an iPhone from your post topic, but if you're using a compatible model, the latest version is iOS 16.0.2. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone or iPad.
  2. Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
  3. Have you already tried pairing the Beats with a different device other than your iPhone to test for the same issue?


Cheers.

Oct 15, 2022 08:02 AM in response to RN12

Hey there RN12, 


Since you're having battery life issues as well, it would be best to ensure your iPhone is fully up-to-date, then follow the guides we've linked below to ensure your Beats firmware is updated, and then reset your Beats.


  1. About Beats Updater  
  2. Reset your Beats earphones


If you continue to experience the same issues after following these guides, you'll want to contact Apple Support for additional help.


Have a good one!

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beats fit pro Press and hold for volume always turns off

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