Locked notes no longer supported on Mac

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Level 1

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Locked notes no longer supported on Mac

My locked notes are no longer visible since the new software update. Does anyone have a solution? I have a MacBook Pro (Retina, 13-inch, Early 2015)

MacBook Pro

Posted on Oct 1, 2022 03:38 PM

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Answer 1

BDAqua

Level 10

250,031 points

Oct 1, 2022 04:28 PM in response to annenice

Not sure, but... Start with this...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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Answer 2

BDAqua

Level 10

250,031 points

Oct 1, 2022 05:50 PM in response to annenice

AH...

To find out if it's system wide or user specific, try this...

Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

Does it work in the new account?

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Answer 3

annenice Author

Level 1

10 points

Oct 1, 2022 07:32 PM in response to BDAqua

Set up a new account as admin. Of course no locked notes, but cannot create one either.

I went back and checked my account on the Mac and I also cannot create a locked note either, (as well as not being able to see a lock note previously created). I can from my iPhone. I wish I had known this BEFORE doing the software update. Ugh!

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Answer 4

Owl-53

Level 10

100,249 points

Oct 2, 2022 05:01 AM in response to annenice

Similar issue over there

Can't open locked notes on my MacBook Pro… - Apple Community

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Answer 5

annenice Author

Level 1

10 points

Oct 1, 2022 05:27 PM in response to BDAqua

Thank you but it Didn’t work… I can see the locked notes on my iPhone, but not the Mac. I checked the software and it is updated to macOS Monterey 12.6. This is the error message on the note

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Answer 6

BDAqua

Level 10

250,031 points

Oct 1, 2022 07:41 PM in response to annenice

Yeah, bugs are the pits, I always wait a couple of weeks or more to see reports on any Updates or Upgrades. :(

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Locked notes no longer supported on Mac

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