Wifi disconnects automatically on facetime call
Facetime disconnects wifi during every call after updating to IOS 16.0 and reconnects to wifi automatically after ending the call.
Tried reseting wifi & different networks.
iPhone 11, iOS 16
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User profile for user:
genieen16
User level:
Community Specialist
Hi there mwassim,
We can understand wanting to get FaceTime working on your iPhone. It looks like your iPhone 11 may be in need of an iOS software update. The update process can frequently address unexpected software behavior. Here's a guide to help: Update your iPhone or iPad - Apple Support.
Also, follow the steps on this guide for what to do if you can't make or receive FaceTime calls on your iPhone: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support. Here's a list of the steps that this page will walk you through:
- Check whether a FaceTime feature is available
- Update your FaceTime settings after you set up a new device
- Use a fast connection to avoid sound quality issues with FaceTime
Be sure to also follow the steps under the section labeled "If you still need help."
Kind regards!