Lost all progress on Apple Arcade Games

None of my previous Apple Arcade games have any saved data. I realized this after downloading games I last played in March, on my new iPhone 14 Pro.


Is there any way to recover the data?

iPhone 14 Pro, iOS 16

Posted on Sep 28, 2022 02:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2022 03:26 PM

The subscription lapsed for a few months yes. I was last subscribed in May. I am using the same account, though.


That’s a real bummer if just a few months of lapsed subscription completely removes save data.

4 replies

Sep 30, 2022 11:13 AM in response to claudiocellucci

Hello claudiocellucci,


We understand how critical your save data is. We'd recommend reviewing Access your Apple Arcade gameplay data on all of your devices - Apple Support


If you don't see your gameplay data on a device

If you can access your gameplay data on one device but not on another, you might need to check your settings. Make sure that you have an iPhone or iPod touch with the latest version of iOS, an iPad with the latest version of iPadOS, a Mac with the latest version of macOS, or an Apple TV with the latest version of tvOS


Check your settings on your iPhone, iPad, or iPod touch

  1. Make sure that you're signed in to iCloud with the same Apple ID that you use on your other devices.
  2. Make sure that you're signed in to Game Center with the same Apple ID that you use on your other devices. Go to Settings > Game Center to see the Apple ID that you're using with Game Center.

If you still don’t see your data and you were playing on a different device, check your settings on that device.


If you cancel Apple Arcade

If you cancel your subscription to Apple Arcade for any reason, you can resubscribe and still access your gameplay data. If you wait too long, some of your game saves might not be supported by the time you resubscribe.

If you're not an Apple Arcade subscriber, you won't be able to play any Apple Arcade games, even if you downloaded them to your device. Delete the apps if you don't need them anymore, or resubscribe to keep playing.


Thanks!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost all progress on Apple Arcade Games

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.