You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why am I getting this message when I use my CAC?
No valid client certificate found in the request. No valid certificates found in the user's certificate store. Please try again after closing and reopening the browser and choose a different authentication method.
Hey there firemedic1218,
While we're unsure of what a 'CAC' is, the more details you provide us about the issue, the better we'll understand what's happening.
In the meantime, we wanted to rule out some general possible causes:
Cheers!
A chip card that is used for computer access, mainly by the government or military
https://en.wikipedia.org/wiki/Common_Access_Card
For the OP: are the little lights blinking on the reader? Sometimes it helps to remove and re-insert the card.
While I can’t vouch for the content accuracy …
… and the usual “Use with Caution” caveats always apply …
… this site appears to provide a well-researched path to the answers you seek.
https://www.militarycac.com/macnotes.htm
This site IS referenced by a particular DoD software development web site which I regularly use.
A military ID/ card…… CAC card. Used to log onto secure sites.
Yes light are blinking red when plugged into the USB.
Have you tried reaching out to the IT folks behind the website?
Are you giving an option to select a certificate? sometimes you can re-choose the credential on the card. I usually get this error when my card wasn't read properly.
Using a CAC on my 2022 Macbook Air Monterey
