You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

red smudge like spots/patches have appeared on my ipad 9 screen

Red smudge like spots/patches have appeared on my ipad 9 screen randomly one evening. It is still covered under warranty and i have submitted my ipad to apple service centre but they are refusing to cover it under warranty and even refusing to check the device.

I live in jammu ,J&K, India.

Since it's been around a month I have submitted my ipad and have gone to service center 4-5 times and contacted apple support around 7-8 times.

I am a student and most of my studies rely on Ipad and it has been very inconvenient for me since my ipad is gone.

Kindly contact me and give support as soon as possible.

Posted on Sep 26, 2022 10:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2022 2:55 PM

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

Genius Bar Reservation and Apple Support Options - Apple


Or use this link to see if Apple can run remote diagnostics on your iPad:

Get Support




2 replies
Question marked as Top-ranking reply

Sep 26, 2022 2:55 PM in response to gurkirat86

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

Genius Bar Reservation and Apple Support Options - Apple


Or use this link to see if Apple can run remote diagnostics on your iPad:

Get Support




red smudge like spots/patches have appeared on my ipad 9 screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.