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Workin-Momma Author

Level 1

4 points

iphone disabled

Hoping someone can help. I have an old iphone (I think it is a 6s) that no longer has a SIM card but we want to use it as a music player for my daughter. It had a passcode that my husband and I both forgot and tried various options - too many apparently because now the phone says it is disabled and needs to be connected to iTunes. However when we connect it iTunes won't pick it up/recognize it! What are our options? is there some way we can force a factory reset on it? Hoping we don't have to just throw it away.

Thanks in advance!

iPhone 6s

Posted on Sep 26, 2022 8:39 AM

Top-ranking reply

Workin-Momma Author

Level 1

4 points

Posted on Sep 26, 2022 9:35 AM

Disregard - I was able to figure it out. I was able to force a restore by shutting off and then holding the home button while plugging it back in - then the iTunes was able to pick up the phone and restore it.

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iphone disabled

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