iphone disabled

Hoping someone can help. I have an old iphone (I think it is a 6s) that no longer has a SIM card but we want to use it as a music player for my daughter. It had a passcode that my husband and I both forgot and tried various options - too many apparently because now the phone says it is disabled and needs to be connected to iTunes. However when we connect it iTunes won't pick it up/recognize it! What are our options? is there some way we can force a factory reset on it? Hoping we don't have to just throw it away.


Thanks in advance!

iPhone 6s

Posted on Sep 26, 2022 8:39 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.