why is there no PHOTO folder in my iCloud account? there is an empty icoud drive folder and that

why is there no PHOTO folder in my iCloud account? there is an empty icloud drive folder but nothing for photos. Is it because I have a PC and not a MAC? how do I install a photo folder for my photos and videos?? thank you

Posted on Sep 24, 2022 8:11 PM

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1 reply

Sep 26, 2022 4:54 PM in response to Kaimi808

Hello Kaimi808,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you have questions about using iCloud Photos on your PC. Try the steps listed here to set up and use iCloud Photos: Set up and use iCloud Photos on your Windows PC - Apple Support


"Turn on iCloud Photos

Make sure that you set up iCloud on your iPhone, iPad, or iPod touch or Mac, that you turned on iCloud Photos, and that you're signed in with your Apple ID.

  1. Download iCloud for Windows.
  2. Open iCloud for Windows. Make sure you're signed in with your Apple ID. 
  3. Next to Photos, click Options.
  4. Select iCloud Photos.
  5. Click Done, then click Apply.
  6. Turn on iCloud Photos on all of your Apple devices.

In iCloud for Windows 10 or later, you can also choose to use Shared Albums, and customize the location of your Shared Albums folders. If you're using iCloud for Windows 7, you can also choose to use My Photo Stream

When you turn on iCloud Photos on your PC in iCloud for Windows 7, My Photo Stream is turned off automatically. If you want to send new photos to your devices that don't use iCloud Photos, you can turn My Photo Stream back on.

Find your photos on your PC

To find your photos, follow the steps for the version of Windows you use on your PC. 

On Windows 10 or later: 

  1. Open File Explorer.
  2. Click iCloud Photos from the Navigation pane. 

Windows 8:

  1. Go to the Start screen. If you use Windows 8.1, click the down arrow in the bottom-left corner. 
  2. Select iCloud Photos.

Windows 7:

  1. Click the Windows Start button, then click Pictures. 
  2. Click iCloud Photos or Photo Stream under the Favorites menu in the panel on the left. 
  3. Double-click My Photo Stream to view your photos. This also shows up as a folder in the window that appears.

My Photo Stream isn't available in iCloud for Windows 10 or later.



Download your photos and videos from iCloud Photos


In iCloud for Windows 11.1 or later

New photos and videos you add to iCloud Photos are shown on your PC automatically. To download the file from iCloud when you view it, double-click its thumbnail. You can also keep your photos downloaded on your PC with these steps: 

  1. Open File Explorer.
  2. In the Navigation pane, click iCloud Photos. 
  3. Select the images you want to keep on your PC.
  4. Right-click the selection and choose "Always keep on this device."

If you change a photo or video on another device or on iCloud.com, it updates automatically on your PC. 

In older versions of iCloud for Windows

New photos and videos you add to iCloud Photos will automatically download to your PC. You can also download older photos and videos with these steps: 

  1. Open File Explorer (Windows 10 or later) or Windows Explorer (Windows 7).
  2. Click iCloud Photos in the Navigation pane. If you don’t see iCloud Photos, click Pictures in the Navigation pane, then double-click iCloud Photos.
    • In iCloud for Windows 10 or later, click the Notification area in the taskbar, then click Download Photos in the iCloud Photos notification. Choose the photos and videos you want to download by year.
    • In iCloud for Windows 7, click “Download photos and videos” in the Windows Explorer toolbar. Choose the photos and videos you want to download by year, then click Download.

Your photos and videos download to the location you set in iCloud Photos Options.

In iCloud for Windows 10 or later, if you change a photo or video on another device or on iCloud.com, it updates automatically on your PC. In iCloud for Windows version 7, you need to re-download the photos to see any updates.

Upload your photos and videos to iCloud Photos

You can upload your photos and videos from your PC to iCloud Photos when you follow these steps:

In iCloud for Windows 10 or later

  1. Open a File Explorer window.
  2. In the Navigation pane, click iCloud Photos.
  3. In another window, open the folder where you currently store the photos that you want to add to iCloud Photos.
  4. Select the photos that you want to add.
  5. Drag them into the iCloud Photos folder.

You can view the photos and videos you uploaded in the Photos app on iCloud.com and on all your Apple devices.

In older versions of iCloud for Windows

  1. Open a File Explorer window.
  2. Under Favorites, click iCloud Photos.
  3. Click Upload photos and videos.
  4. Choose the photos and videos you want to upload and click Open.

You can view the photos and videos you uploaded in the Photos app on iCloud.com and on all your Apple devices."


We hope this helps.


Cheers!


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why is there no PHOTO folder in my iCloud account? there is an empty icoud drive folder and that

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