My AirPods Pro are genuine but pop up a message saying is not, I verified the model number and everything already and it is genuine, why said that.?

I have the same issue since today. I dont know how to fix this issue

Good day helmin128, 

What we’re going to recommend is that you unpair (Forget the device from Settings > Bluetooth by tapping the ‘i’ to the right of the device listing) and re-pair your AirPods to your device and see if the issue is resolved. Pair AirPods (1st, 2nd, or 3rd generation) Typically, this will resolve the issue and you’ll not see the message again.

Let us know if that solves the situation. 

Thanks. 

I had the same issue and raised it with Apple Support, who checked its authenticity and informed me that this is a prevailing bug among several airpods pro-owners and that we shouldn't be worried about it and that an update fixing it will be done within weeks.

Thanks bro that helps out especially when the only answer I can get from anyone about this is they must’ve been fake thanks again my dude

Hi helmin128,

Thanks for the update. At this point, we suggest you contact Apple Support. They will be able to look into this with you and assist further.

Take care!

This issue pops up if you try to reset your airpods pro after iOS16 update. Let’s hope the update comes sooner rather than later

We can expect it to be fixed only after 16.1 update