Right airpod no longer connects. Tried the suggested forget and reconnect but the case status light turns white but never first amber. iPhone screen show left airpod with lightning bolt but right one does not have the lightning bolt. Please help

Right air pod does not connect even after all suggested solutions. What is the solution? New AirPods? Service? Please advise soonest.

Hello MDLXIV,

Ensuring your AirPods are connecting as expected is important and we're glad you were directed here from the related article: How to reset your AirPods and AirPods Pro - Apple Support

The steps you've completed thus far are great for working towards a resolution. In addition to the steps you've already tried, did you complete the steps listed below? If not, complete the following steps as they're specific to resolving connection related issues with your AirPods. You can also find these steps outlined in more detail via the link below.

1. "Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods."

If your AirPods won't connect

Let us know how that goes!