Internal crack on MacBook air

Question

Internal crack on MacBook air

Hi, I have a MacBook Air for a program I do for schooling, I’ve never dropped it nor spilled anything on it. It was sitting out in the table this morning and I went to open it and the screen was back. Which is normal so I double clicked the space bar and a crack about the size of a finger print was on the right top corner. The actual screen is fine no visible damage what’s so ever. Only when the computer is on you can see it. But I cannot use the computer because the screen stays black. As I mentioned I do not own the laptop personally so would this count as my fault? And what is the issue here? Can I fix it? What is the estimated cost? Photo 1 is the laptop off and photo 2 is it on

Posted on Sep 20, 2022 10:17 AM

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Answer 1

destiny241

Community Specialist

Sep 24, 2022 08:31 AM in response to lewisfromoakley

Welcome lewisfromoakley,

We understand there is damage to your MacBook Air screen. We'll do our best to steer you in the right direction.

In order to determine the issue or what happened, you'd need to seek an inspection for your MacBook Air. If it is owned by a school or work, then you'll need to seek assistance from the IT department.

For normal Mac service options, see below:

To see the possible out of pocket cost to repair a Mac, please review: Mac Service & Repair - Apple Support

This will help to prepare you for that visit: Get your Mac ready for service - Apple Support

Select on 'Service' then search nearby for service centers: Find Locations

Hoping this helps out, take care.

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Internal crack on MacBook air

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