product not delivered

I ordered an iphone 14 on an express delivery from Apple website. Apple is showing that it is delivered but it is not. they are saying that it was sent trough Uber and they don't know why it s not delivered.

can someone guild me how to get the items or a refund from apple.

Posted on Sep 19, 2022 4:28 AM

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1 reply

MrBill3

Level 10

104,392 points

Sep 19, 2022 11:56 AM in response to NitinBansal04

Hello,

When Apple shipped the phone you should have received a tracking number. Use it to get the status of the shipment. Then contact the shipping company. File a claim if necessary.

Good luck.

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product not delivered

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